PAYMENT

We accept – Master Card/Visa Credit/Switch/Solo/Delta/Electron/JCB and Cheques (with Guarantee Card)

A deposit of 50% of the booking is required as a guarantee.

CANCELLATION POLICY

Bookings may be cancelled at least 72 hours before 4.30pm on day of Check-in without penalty.

Credit card is requested to guarantee booking. For any confirmed booking, there is a cancellation handling fee of £30, or if less then 48 hours before date of arrival then the whole amount of the booking is charged.

No Saturday 1 night only bookings in advance (Min.2 nights).

Single person supplement charged on double rooms for Fridays or Saturdays.

Any U.K. Bank Holiday weekend there is minimum 3 nights' booking.

Any York Race Meeting (Except Royal Ascot at York) there is minimum booking for duration of the meeting. E.g. A 2 day meeting has a minimum of 2 nights.

For Royal Ascot at York (Tuesday 14/6 to Saturday 18/6 2005) there is a minimum 5 nights. Please telephone for rates and availability.

All the above conditions apply throughout the whole year.

The total amount for the whole booking will be deducted if no cancellation is made.

CHECK-IN TIMES

We offer 2 periods for Check-in.
A.M. between 10am and 12noon (if the room is not ready you may collect your keys and leave your luggage)
P.M. between 4.30pm and 6.30pm – any different times of arrival from those stipulated must be confirmed by telephone prior to arrival otherwise this may be taken as a ‘no show’ and cancellation rules will apply.

CHILDREN (WELL BEHAVED)

Children under 5years – occupying room with relatives are welcome at no charge.